Shipping Policy

We currently offer the following shipping options:

- Self-collection at Hougang Avenue 1 at no extra charge; or

- Doorstep delivery at a fee.

Self-collection

Available daily, between 3pm and 5pm. The full address will be provided via WhatsApp one day before your self-collection date.

Delivery

Your order will be delivered 2 business days after your order is received. Deliveries are made daily (excluding selected Public Holidays), between 12pm and 10pm. If no one is available to receive your order, it will be placed outside the door. If you have a specific delivery date, please contact us separately to arrange (additional delivery fees may apply).

For example, if we receive your order on Monday (before 11.59pm), it will be delivered on Wednesday between 12pm and 10pm by default. 

A flat delivery fee of $9 applies on all orders, for a one-time delivery to one location per order only. Free delivery (between 12pm and 10pm) is applicable for orders above $85. Please note that additional delivery fees may apply for specific delivery time slots (for example, delivery before 3pm), and we will contact you separately to inform you of the additional charges.

We deliver to most locations in Singapore except for offshore islands such as Pulau Ubin and Pulau Tekong, and restricted zones such as Jurong Island, Jurong Port, PSA Ports, SATS, Aerospace zones, Shipyards, Airline Road, Airport Cargo Road, Airport zones (except Changi Airport), ALPS Ave, Camps, Checkpoints, Construction sites, and Supply bases.

The following area surcharges will be charged and we will contact you separately for payment:

- $5 surcharge applies for delivery to Tuas area, for postal codes starting with 627, 628, 629, 637, 638 and 639.

- $5 surcharge applies for delivery to Sentosa, for postal codes starting with 098 and 099.

- $7 surcharge applies for delivery to Changi Airport area, for postal codes starting with 819.

Refund Policy

All paid orders are non-refundable.

Cancellation / Return / Exchange Policy

No amendments/cancellations/returns/exchanges are allowed for confirmed orders.

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