Coffee Kombucha Tea
When will my order be delivered?
Every order is prepared fresh so we require you to place your order 3-5 days in advance.
How do I track my order?
When your order is processed, you will receive a tracking number. Please use this tracking number for additional information regarding your shipment.
How are my items delivered?
We deliver our kombucha in ambient form, so do refrigerate the bottles immediately upon delivery.
Our kombucha is raw and unpasteurized, with no added preservatives to ensure you get all the probiotics enzymes and nutrients that kombucha contains. This also means the flavour changes over time.
Keeping your kombucha refrigerated significantly slows down these changes and keeps the culture dormant to maintain the optimal flavour of your kombucha.
If left unrefrigerated, the kombucha will continue to ferment and break down any remaining sugars resulting in a more acidic drink. In more extreme cases, extended fermentation will also result in a super carbonated drink.
Cancellation / Return / Exchange Policy
Change of delivery address/ date
Plans change so we make it easy, just drop us a DM @aboocha.sg or send us an email at firstname.lastname@example.org with your order number and new address or delivery date, and we will make it happen. We just ask that you let us know 24 hours before the delivery.
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